A Trusted Device is a device that a user logging in with Two Factor Authentication has set as safe for a period of time.
Overview
Two Factor Authentication is an additional layer of security protecting from unauthorised system access that requires all Users to provide a second method of identity verification on login.
Users who do not share a computer with any other staff may choose to set the device as a 'Trusted Device' for 30 days when logging in using Two Factor Authentication.
Setting a device as a 'Trusted Device' on login will pause prompting the user for a verification code when they log into RMS for the set period of time.
Trusted Devices can be managed or removed on the User Profile.
★ Tip: Deleting a Trusted Device will prompt for a verification code the next time the user logs in. Changing the number of days a device is Trusted For will determine when the user is next prompted to supply a verification code on login.
Guide
- Enter the RMS Client ID, Username & Password.
- Press 'Enter' or select 'Login'.
- Select the 'User' icon.
- Select 'User Details'.
- Navigate to the Trusted Devices tab.
(Optional) Select the number of days to Trust Device For.
(Optional) Select a Trusted Device, select the 'Delete' icon, and choose 'Yes' to confirm. -
Select Save/Exit.
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