Skip to main content
Submit a Ticket

How can we help?

Arrivals list report

The Arrivals List is an interactive report showing every reservation with an Arrival Date in the selected date range.

 

Overview

The Arrivals List is an interactive report displaying all reservations that have an Arrive Date within the selected date range and can be generated for specific Booking Source, Category, Reservation Status, and Category Grouping.

The Arrivals List report can be built for past and future dates.

The Phone column displays the guest's mobile number. If no mobile number is recorded, the column falls back to Phone BH and then Phone AH.

✎ Please Note: RMS is highly configurable. Some Terminology, User Access & Permissions, Images, Labels, and Functions used in these articles may differ from your setup. CLICK HERE to find out more.

 

Guide

In the side menu of RMS, go to Reports > Daily > Arrivals List.

  1. Select the Date Range.
    (Optional) Select a Category Grouping.
  2. Select the Categories.
  3. Select the Reservation Status.
    (Optional) Select a Booking Source.
    (Optional) Select a Group By or Sort By option.
    (Optional) Select Summary.
    (Optional) Select More Options for additional settings.
  4. Select Build.
    Screenshot of the Arrivals List build screen in RMS showing the date range, category, status, booking source, grouping, and build options.
     

Report Columns

The Arrivals List report displays the following columns by default. Additional columns can be added or removed using More Options on the build screen before generating the report.

Column Description
Res No The unique number assigned to the reservation in RMS.
Name The name of the primary guest recorded on the reservation.
Loyalty Membership Type The Loyalty Membership Type held by the guest, populated when a Loyalty Membership Type is selected on the reservation.
Phone The guest's mobile number. If no mobile number is recorded, the field falls back to Phone BH (business hours) and then Phone AH (after hours).
Area The Area selected on the reservation.
Status The current status of the reservation, for example Confirmed, Arrived, Departed, or Cancelled.
People The total number of guests recorded on the reservation.
Balance The current balance on the reservation account at the time the report is built.
Arrive The scheduled arrival date of the reservation.
Depart The scheduled departure date of the reservation.
ETA The estimated time of arrival recorded on the reservation.
BCode The Booking Source code for the reservation.
Rego The vehicle registration number recorded against the reservation.
Notes Notes recorded against the reservation, displayed for staff reference.
No of Visits The total number of stays recorded in RMS for this guest.
Category The Category selected on the reservation.
Voucher No The information entered into the Voucher No field.
✎ Please Note: Report columns may vary depending on the options selected when building the report.

 

Grouping and Sorting

The Group By option controls how the rows on the generated report are broken into sections. The default is No Grouping, which lists all reservations in a single block.

The Sort By option controls the order of reservations within each section. The default is Guest Name, which sorts alphabetically by Surname.

 

 

 

Related to:

Was this article helpful?

We're sorry to hear this article was not helpful, please let us know why here, so we can make it better.

Thanks for the positive feedback! We'd love to hear more, let us know here.

Return to top

Related articles

Comments

0 comments

Please sign in to leave a comment.

Contact us