This guide explains how to apply the concessional GST rate from the first day of arrival on an individual reservation in RMS.
 

In Australia and New Zealand, properties that host long-stay guests can be configured to charge the full GST rate for an initial period (typically the first 27 nights), after which a reduced concessional rate applies automatically. This is the default long-stay GST rule in RMS.

The Reduced Tax From Day 1 option lets you override this rule for a single reservation, applying the concessional GST rate from the guest's arrival date rather than waiting for the threshold. This is commonly used when a long-term stay arrangement has been confirmed in advance and the concessional rate should apply from check-in.

Please Note! This option is only available on properties in Australia or New Zealand where the concessional GST setting is configured. If your property is not in one of these regions, or your property is already set to apply the concessional rate globally from Day 1, this option will not appear on reservations.

Prerequisites

• Your property must have the long-stay concessional GST rule configured. Go to Setup > Property Options > Accounting Options > Tax. For Enterprise properties, go to Setup > Property Options > Accounting Options > Select Property > Tax. The rule must be set to calculate the full GST rate for the first set number of nights and the concessional rate thereafter.
• You require sufficient user permissions to edit a reservation's account details.

Steps

1. Open the reservation.
2. In the Account panel on the right side of the reservation screen, locate the Reduced Tax From Day 1 toggle.
3. Toggle Reduced Tax From Day 1 to Yes.
4. Save the reservation.

Once saved, the concessional GST rate is applied to the reservation from the guest's arrival date.

Please Note! This setting can be toggled on or off at any point during the stay. Accommodation charges that have already been posted to the account are not retroactively recalculated when this toggle is changed - only charges posted after the change are affected. For the concessional rate to apply from the first night, enable Reduced Tax From Day 1 before posting charges to the account.

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