Where to Charge and Receipt for items that are not related to a Reservation or Guest.

Overview

Cash Account in RMS is used for transactions not linked to a guest or a reservation. This is ideal for walk-in purchases, such as items sold at a shop or kiosk, where accommodation details are not required.
 

How to Process a Transaction

1. Navigate to Accounting > Cash Account.
2. Click Sundry Charge.
3. Select the Sundry Charge from the List or the Description field. 
   (Only Favourite Sundry Charges are displayed in the main view, and all other Sundry Charges are found under the Description field.)
4. Enter a Comment (optional).
5. Enter the Quantity.
6. Enter the Unit Price.
7. To progress to the Payment options, click Apply/Exit. 
   Or to charge for multiple items in one transaction, select Apply/Next until all items are listed and then Apply/Exit for Payment Options. 
   
   
    

8. Choose the appropriate Receipt Type for the transaction.
9. Choose whether to Print or No Action on the receipt.
10. Click Process to finalise the receipt.
    
11. Review the transaction list to confirm the charge has been applied successfully.
    
     

Expense Charges

Expense Charges can be used to take funds out of the Cash Account.

For more information, see Expense Charge - Petty Cash.

Statement

To print a Statement of transactions from the Cash account.

For more information, see Statements, Tax Invoices, Receipts & Refunds.

Corrections

Please see the options available under this menu for managing corrections

Void Charge

Void a charge from the Cash Account when an incorrect transaction has been recorded.

For more information, see Void a Charge and Void a Transaction from a Closed Period.

Void Expense

Remove an expense entry from the Cash Account when funds were incorrectly deducted.

For more information, see Void a Charge and Void a Transaction from a Closed Period.

Rounding

Adjust a transaction amount in the Cash Account to account for rounding differences.

For more information, see Rounding a Transaction.

Show/Hide Voided

Display or hide voided transactions in the Cash Account for easier reconciliation.

For more information, see View Voided Charges.

Change the Number of Days Displayed

The Cash Account displays a set number of days of past transactions each time it is opened. You can adjust this number in Accounting Options.

1. Navigate to Setup > Accounting > Accounting Options.
2. Select the Account Screen tab.
3. Under the Cash Account panel, update the No of Days to Display field to the required number of days.
4. Save your changes.

Troubleshooting

Cash Account Slow to Open

If the Cash Account takes a long time to open, the most common cause is the No of Days to Display value being set too high. A high value causes the Cash Account to load a large number of past transactions, which slows down the screen.

To resolve this, reduce the value in No of Days to Display under Setup > Accounting > Accounting Options > Account Screen tab. Setting a lower number limits how many past transactions load on open, which improves speed.