Overview

Printable Statements, Tax Invoices, Receipts, and Refunds are available for accounts in RMS. When selecting Print for a Statement, Tax Invoice, or Receipt in RMS, a print dialogue box will automatically open, allowing users to choose the number of copies and the printer to send the document to.

Statements

Account Statements provide a summary of account activity starting from the selected transaction.

1. Go to Accounting > Quick Account Access.
2. Enter the Reservation Number or Account Number.
3. Select 'Go to Account'.

1. Highlight the starting Transaction.
2. Navigate to 'Statement'.

1. Choose either 'Print' or 'Email'.
2. Select a Recipient or enter an Alternate Email and 'Email/Exit'.

Tax Invoices

A Tax Invoice is an itemized invoice detailing taxable charges on an account, accompanied by a unique Invoice Number. Once generated, all transactions listed on the Tax Invoice are locked from further changes, unless the Tax Invoice is cancelled.

1. Go to Accounting > Quick Account Access.
2. Enter the Reservation Number or Account Number.
3. Select 'Go to Account'.

1. Review the 'Bill To' selection. The Account Bill To will determine the party listed on the Tax Invoice as responsible for payment.
2. Navigate to the 'Invoice' menu.
3. Select 'Create Invoice' and choose either 'Print' or 'Email'.

A unique identifying number will be assigned to each Tax Invoice, and all transactions listed on the invoice will be locked from changes unless the invoice is cancelled. Only transactions that have not yet been assigned to a Tax Invoice will be included on a new one.

Receipts

Receipts serve as a record of payments made on an account. The available receipt types are determined by the Accounting Options setup. Each receipt is assigned a unique identifying number and is recorded on the account, triggering the selected Print Action.

1. Locate a Reservation or Account.
2. Select the 'Receipt' icon. 

1. Select the Payment Method.
2. Complete the Payment Options. (Payment options vary based on the payment type selected). 
3. Enter the Amount. 
4. Optional: Select a Print Option.
5. Optional: Enter a Comment.
6. Select 'Process'.

Refunds

A Refund is an account action used to record the return of a payment that was previously received.

1. Open an Account in RMS.
2. Right Click on a Receipt and choose 'Refund'.

1. Select the Refund Type.
2. Enter the Details. 
3. Optional: Select a Print Option.
4. Optional: Enter a Comment.
5. Process.