Early Check-in/Check-out Fees can be setup on a Rate Table to prompt Users on Check-in or Check-out and apply fees if the criteria is met.

Overview

Early Check-in/Check-out Fees can be setup on a Rate Table to prompt users on Check-in or Check-out and apply fees if the criteria is met.

The amount to charge for the Early Check-in or Late Check-out fee will be determined using the timestamp for the Reservation Status changing to 'Arrived' or 'Departed' and the Default Arrive & Depart Time or Category Default Arrive & Depart Time setup in RMS.

Fees can be setup to apply a percentage or flat amount based on the number of hours between the Arrive Time or Depart Time and the Reservation Status being updated in RMS.

Guide

In the side menu of RMS, go to Charts > Rate Manager.

1. Select 'Rates'.
2. Select 'Rate Tables'.
   
    
3. Select an existing Rate Table.
4. Select 'Edit'.
   
    
5. Navigate to the 'Early Check-in/Late Check-out' tab.
6. Early Check-in Fees - (Optional).
   1. Select a Sundry Charge.
   2. Enter the Number of Hours Early Check-in applies.
   3. Enter a Percentage or Flat Amount Fee.
   4. Enter Tiered Fees for Early Arrivals (Optional).
7. Late Check-out Fees (Optional).
   1. Select a Sundry Charge.
   2. Enter the Number of Hours Late. Check-out applies.
   3. Enter a Percentage or Flat Amount Fee.
   4. Enter Tiered Fees for Late Check-outs (Optional).
8. Select Save/Exit.
   
    

Fees on a Reservation

When this Rate Table is in use on a reservation, the User will be prompted on Check-in or Check-out to indicate that the reservation meets the criteria set for Early Check-in or Late Check-out fees.

If 'Yes' is selected, the fees will be applied to the Reservation Account.