Skip to main content
Sign in Submit a Ticket

How can we help?

Cancel a Transfer to Accounts Receivable

Overview

Accounts Receivable (A\R) is an optional feature for Accrual Accounting properties to manage reservations provided on credit to a Company or Travel Agent.

A transfer to A/R may need to be voided if, for example, the reservation rates are adjusted or the reservation is cancelled.

Reasons can be configured so that users must select the appropriate option when processing a void. These selections are captured and available in the Void Reasons Report.

✎ Please Note: RMS is highly configurable. Some Terminology, User Access & Permissions, Images, Labels, and Functions used in these articles may differ from your setup. CLICK HERE to find out more.
★ Tip: Users will require the Security Profile option 'Allow Users to Void Charges' and/or 'Allow Users to Void A/R Transfer After Closed Period'.

 

Guide

Open the Account in RMS.

  1. Right-click the 'Transfer to A\R' entry on the account.
  2. Select 'Void Transaction'.
    RMS account transactions screen showing a Transfer to A/R entry highlighted, with the right‑click context menu open and the Void Transaction option selected to begin voiding the A/R transfer.
     
  3. Select a Void Reason.
  4. Select 'Void Transaction'.
    RMS Void Transaction confirmation window displaying a Void Reason drop‑down with a reason selected for cancelling the Transfer to A/R, and the Void Transaction button highlighted to confirm and cancel the Tax Invoice and A/R transfer.

RMS will now cancel the Tax Invoice and void the A/R Transfer.

 

 

Related to:

Was this article helpful?

We're sorry to hear this article was not helpful, please let us know why here, so we can make it better.

Thanks for the positive feedback! We'd love to hear more, let us know here.

Return to top

Related articles

Comments

0 comments

Please sign in to leave a comment.

Contact us