How to reprint an Accounts Receivable Tax Invoice.
Overview
A Tax Invoice is an itemised summary of taxable charges on an account, identified by a unique Invoice Number. Once generated, all transactions included on a Tax Invoice are locked from further edits to maintain financial accuracy and audit integrity. These transactions can only be modified if the invoice is first cancelled.
The Accounts Receivable module allows a company to hold reservations on credit, with payment processed at a later date—streamlining billing for Companies and Travel Agents.
Reprinting a Tax Invoice from Accounts Receivable can be necessary for several operational, financial, and customer service-related reasons:
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Guest or Company Request
A guest or company may have misplaced the original invoice or require another copy for internal accounting, expense claims, or audit purposes. -
Internal Record-Keeping
Staff may need to reprint the invoice to include in a paper-based file, backup documentation, or for reference during dispute resolution or account reconciliation. -
Audit or Compliance Requirements
During an audit or financial review, reprinting tax invoices helps verify transactions, especially if the original digital or printed copy is unavailable. -
Resending Due to Email Issues
If the original email containing the invoice failed to send or bounced back, the invoice can be reprinted and resent via postal mail or provided in person. -
Clarification or Review
Reprinting an invoice allows team members or the client to review line items, taxes, or payment allocations when there are questions about charges.
Guide
In the side menu of RMS, go to Accounting > Accounts Receivable.
- Select from Company, Travel Agent or Wholesaler.
- Select an outstanding Account to view.
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Click the Tax Invoice Number.
- Select the Print icon.
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