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Park Reservation on the Booking Chart

How to Park a Reservation on the Booking Chart to create space for reservation reallocation. 

 

Overview

Park Reservation is a feature on the Booking Chart to facilitate moving a Reservation into an occupied Area.

An Area must be made available before it can be allocated to a Reservation, and if not using Book by Category, each Reservation must have an Area allocated at all times.

Park Reservation adds a holding bay at the top of the Booking Chart that can be used to temporarily move a Reservation into as part of an Area exchange.

Only the Area Availability for the Parked Reservation is temporarily withheld from connected channels, whilst any other Area Moves will initiate availability updates in real time.

✎ Please Note: A Parked Reservation must be promptly re-allocated (Unparked) to an Area to avoid the availability being consumed by a connected channel or manual allocation from another staff member.

 

Moving Reservations on the Booking Chart is a best practice for maximising occupancy opportunities by aligning individual Area Availability to match Category Availability.

Maximising Occupancy this way reduces the occurrence of a Quote Reservation being received from an Online Travel Agent, Distributor, or Third Party Channel Manager, which all use Category Availability.

When the Category is available and a single Area cannot be allocated, the Online Reservation will arrive in Quote Status and require manual allocation.

Regularly moving Reservations around on the Booking Chart to close availability gaps can mitigate this.

✎ Please Note: RMS is highly configurable. Some Terminology, User Access & Permissions, Images, Labels, and Functions used in these articles may differ from your setup. CLICK HERE to find out more.

 

 

 

Use

  1. Go to Charts > Booking Chart in the Side Menu of RMS.
  2. Navigate to the Reservation Dates.
  3. Right-click 'Reservation A' and select 'Park Reservation'.
  4. Click and Drag 'Reservation B' into the Vacated Area from 'Reservation A'.
  5. Right-click 'Reservation A' and select 'Unpark Reservation'.
  6. Select an Available Area and choose the 'Save/Exit' icon.
  7. Select 'Yes' or 'No' to Recreate the Rate.

To park multiple Reservations as part of the Area exchange, follow Steps 3-6 for all Reservations involved simultaneously.

 

Guide

In the side menu of RMS, go to Charts > Booking Chart.

Navigate to the Reservation Dates.

RMS Booking Chart displaying a timeline of areas with coloured reservation bars for each booking on the selected reservation dates.

 

Right-click 'Reservation A' and select 'Park Reservation'.

RMS Booking Chart with Reservation A right‑clicked, showing a context menu where Park Reservation is selected to move the booking into the parking area at the top of the chart.

 

Click and Drag 'Reservation B' into the Vacated Area from 'Reservation A'.

RMS Booking Chart showing Reservation B being dragged into the now‑vacant area previously occupied by Reservation A, filling the gap in the booking grid.

 

Right-click 'Reservation A' and select 'Unpark Reservation'.

RMS Booking Chart with Reservation A shown in the parking bay at the top, right‑clicked to display a context menu where Unpark Reservation is selected.

 

Select an Available Area and choose the 'Save/Exit' icon.

RMS Unpark Reservation window listing available areas for the selected dates, with one area highlighted and the Save/Exit option chosen to allocate the parked reservation to that area.

 

Select 'Yes' or 'No' to Recreate the Rate.

RMS confirmation dialog asking whether to Recreate the Rate after moving the reservation, with Yes and No buttons available for the user to choose from.

 

The Parked Reservation will be allocated to the selected Area.

RMS Booking Chart showing Reservation A no longer in the parking bay and now displayed as a reservation bar in the newly selected area on the booking grid.

 

 

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