Information and how to perform a reservation Area move on the Booking Chart.

Overview

A Reservation Area Move can be completed on the Booking Chart or directly on the Reservation and can be split in advance to secure the change of Area ahead of the Guest's move during their stay.

A Booking Chart Reservation Area Move will accurately record the Reservation Stay Dates spent in each Area when using Split Reservations will be split to accurately record the time spent in each Area and will include a cover page linking each Split Reservation together for cohesive management of the Guest's entire stay at the Property.

The Area Moves Report will list all Reservations for the selected date range where the Area was changed when the Reservation was in 'Arrived' status.

Split Reservations

Split Reservations is an optional feature that must be enabled before it can be used and will apply to all Properties for Enterprise customers.

When Split Reservations is enabled and a Reservation Area Move occurs when the Reservation is in 'Arrived' status the Reservation will be split to accurately record the time spent in each Area and will include a cover page linking each Split Reservation together for cohesive management of the Guest's entire stay at the Property.

A Reservation Area Move with Split Reservations can be used for any Area including Interconnecting Areas.

Owner and Trust Accounting Properties or Properties not using Split Reservations can use a Master Reservation to manually split the Guest's stay between multiple Areas.

Guide

In the side menu of RMS, go to Charts > Booking Chart.

1. Select 'Today'.
2. Expand a Category.
3. Hold the Mouse Button.
4. Move the Arrived Reservation to the new Area.
5. Release the Mouse Button.
6. Select the Rate Recreation option.
7. Select 'Yes' to confirm.

Extra Information

The Reservation will be converted to a Split Reservation, which includes a cover page (RmMove) in the Navigator Pane to manage the full Reservation with each Reservation portion recording the Arrive Date and Depart Date in the selected Area.

An Area Move Date will be displayed between the Arrive Date and Depart Date to indicate when the change of Area occurred or is scheduled to occur.

Owner and Trust Accounting Properties or Properties not using Split Reservations can use a Master Reservation to manually split the Guest's stay between multiple Areas.

Visual Guide

In the side menu of RMS, go to the Charts > Booking Chart.

Select 'Today'.

Expand a Category.

Hold the Mouse Button and move the Arrived Reservation to the new Area then release the Mouse Button.

Select the Rate Recreation option.

Select 'Yes' to confirm.

The Reservation will be converted to a Split Reservation which includes a cover page (RmMove) in the Navigator Pane to manage the full Reservation with each Reservation portion recording the Arrive Date and Depart Date in the selected Area.

An Area Move Date will be displayed between the Arrive Date and Depart Date to indicate when the change of Area occurred or is scheduled to occur.

The Departed portion of the Split Reservation will be set as a Fixed Reservation.