This article describes the Flight Centre Travel Group channel connection in RMS, including the data exchanged between Flight Centre Travel Group and RMS.
Overview
Flight Centre Travel Group is an online booking channel that can be connected to RMS via the Channel Manager. Once connected, Flight Centre Travel Group and RMS exchange availability, rate, restriction, and reservation data automatically.
This article outlines which data is sent and received between Flight Centre Travel Group and RMS, and provides a reference for the supported and unsupported functions of the integration.
Key Points
- Flight Centre Travel Group supports single reservations, group reservations, cancellations, but does not support reservation modifications.
- Email confirmations for bookings made through Flight Centre Travel Group are sent by Flight Centre, not by RMS.
- Live availability is limited to 365 Days*.
Connecting Flight Centre Travel Group to RMS
To connect Flight Centre Travel Group as a channel in RMS, follow the general Channel Connection process. This involves activating the channel in the RMS Channel Manager, mapping your properties, categories, and rate types, and then enabling the connection.
Availability, Rate & Reservation Data Exchange
The following tables show which availability, rate, restriction, guest, and reservation data is sent and received between Flight Centre Travel Group and RMS.
| Category | Feature | Support Status |
|---|---|---|
| Availability | Allotments | Supported |
| Live Availability | 365 Days* | |
| Oversell Allotments | Not Supported | |
| Release Back Time | Not Supported | |
| Rates | Additionals Rates | Not Supported |
| Currency | Supported | |
| Rate Amount | Supported | |
| Rate Description | Not Supported | |
| Override Amount | Supported | |
| Person Base | Not Supported | |
| Restrictions | Closed to Arrival | Not Supported |
| Closed to Departure | Not Supported | |
| Maximum Nights | Not Supported | |
| Minimum Nights (MLOS) | Not Supported | |
| Minimum Nights (Soft Close) | Not Supported | |
| Stop Sell | Not Supported | |
| Guests | Surname | Supported |
| Given | Supported | |
| Address | Supported | |
| Town/Suburb | Supported | |
| State | Supported | |
| Postcode | Supported | |
| Country | Supported | |
| Phone | Supported | |
| Supported | ||
| Reservations | Single Reservation | Supported |
| Group Reservation | Supported | |
| Modification | Not Supported | |
| Cancellation | Supported | |
| Email Confirmation Sent By | Flight Centre | |
| Reservation Details | Adults | Supported |
| Children | Supported | |
| Infants | Supported | |
| Arrive & Depart Date | Supported | |
| Booking Source | Supported | |
| Category | Supported | |
| ETA | Supported | |
| OTA Notes | Supported | |
| Rate Type | Supported | |
| Travel Agent | Supported |
Related Articles
- Channel Agent Commission Setup on a Channel Management Connection
- Channel Connection
- OTA Commission with a NET Multiplier
Comments
0 comments
Please sign in to leave a comment.