This article describes the Traveloka channel connection in RMS, including the data exchanged between Traveloka and RMS.
Overview
Traveloka is an online booking channel that can be connected to RMS via the Channel Manager. Once connected, Traveloka and RMS exchange availability, rate, restriction, and reservation data automatically.
This article outlines which data is sent and received between Traveloka and RMS, and provides a reference for the supported and unsupported functions of the integration.
Key Points
- Traveloka supports single reservations, group reservations, and cancellations.
- Email confirmations for bookings made through Traveloka are sent by Traveloka, not by RMS.
Preparing to Connect
Contact Traveloka to activate the connection to RMS before completing the Channel Connection in RMS.
Connecting Traveloka to RMS
To connect Traveloka as a channel in RMS, follow the general Channel Connection process. This involves activating the channel in the RMS Channel Manager, mapping your properties, categories, and rate types, and then enabling the connection.
Availability, Rate & Reservation Data Exchange
The following tables show which availability, rate, restriction, guest, and reservation data is sent and received between Traveloka and RMS.
| Category | Feature | Support Status |
|---|---|---|
| Availability | Allotments | Supported |
| Live Availability* | 365 Days | |
| Oversell Allotments | Supported | |
| Release Back Time | Supported | |
| Rates | Additionals Rates | Not Supported |
| Currency | Supported | |
| Rate Amount | Supported | |
| Rate Description | Not Supported | |
| Override Amount | Supported | |
| Person Base | Not Supported | |
| Occupancy-Based Pricing | Not Supported | |
| Restrictions | Closed to Arrival | Supported |
| Closed to Departure | Supported | |
| Maximum Nights | Supported | |
| Minimum Nights (MLOS) | Supported | |
| Minimum Nights (Soft Close) | Not Supported | |
| Stop Sell | Supported | |
| Guests | Surname | Supported |
| Given | Supported | |
| Address | Not Supported | |
| Town/Suburb | Not Supported | |
| State | Not Supported | |
| Postcode | Not Supported | |
| Country | Not Supported | |
| Phone | Supported | |
| Supported | ||
| Reservations | Single Reservation | Supported |
| Group Reservation | Supported | |
| Modification | Supported | |
| Cancellation | Supported | |
| Email Confirmation Sent By | Traveloka | |
| Reservation Details | Adults | Supported |
| Children | Supported | |
| Infants | Not Supported | |
| Arrive & Depart Date | Supported | |
| Booking Source | Not Supported | |
| Category | Supported | |
| ETA | Not Supported | |
| OTA Notes | Not Supported | |
| Rate Type | Supported | |
| Travel Agent | Supported |
Related Articles
- Channel Agent Commission Setup on a Channel Management Connection
- Channel Connection
- OTA Commission with a NET Multiplier
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