VIP codes are used to identify special guests that frequent your property. A VIP code is saved against the Guest Profile and will be visible on the In/Out Movements screen, the Birthday Anniversary Report, and counted in the 'VIP Guests' section of the Flash Report.
| VIP Code is a lookup table which is a user created list that is used to record and report additional information for reservations. |
Creating VIP Codes
- Navigate to Setup > Lookup Tables > VIP Codes.
- Select the
'Add' icon. - Enter the VIP Code Description.
- Enter a Short Description.
- Enter a VIP Code.
- Select the 'Save & Exit' icon.
- Select 'Include' to allow VIP code access to all existing security profiles or 'Exclude' to prevent VIP code access to existing security profiles.
- Choose the 'Apply/Exit' icon.
If you chose 'include', the VIP code will now be available for selection on the guest profile. Repeat these steps until all VIP codes have been configured.
Assigning VIP Codes
|
Important Information! Prior to selecting a VIP code on a guest profile, this field must be enabled as a visible field within Field Maintenance. |
- Select a VIP code in the guest profile.
- Choose the 'Save/Exit' icon.
Viewing VIP Guests
In/Out Movements: The VIP code is displayed as a column on the In/Out Movements screen.
Birthday Anniversary Report: Guests with a VIP code selected will display on the Birthday Anniversary List Report. To access this report, please navigate to Reports > Management > Guests > Birthday Anniversary.
Flash Report: Guests with a VIP code selected on their guest profile will be counted in the 'VIP Guests' section of the Flash Report.