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<p class="wysiwyg-text-align-center"> 🚨<strong>Upcoming RMS Billing Changes</strong>&nbsp;<br> From <strong>10 August 2026</strong>, <a href="/hc/en-gb/articles/13291409719439" target="_blank" rel="noopener noreferrer">User Licences</a> will be enforced and billed at your contracted per-user rate.&nbsp;<br> From <strong>1 September 2026</strong>, <a href="https://support.rmscloud.com/hc/en-gb/articles/16870896877199-Changes-to-RMS-Billing">Billing </a>will automatically reflect all active Bookable Areas in your RMS system.&nbsp;<br> We recommend reviewing your <a href="https://support.rmscloud.com/hc/en-gb/articles/16870896877199-Changes-to-RMS-Billing" target="_blank" rel="noopener noreferrer">Active Areas</a> and <a href="/hc/en-gb/articles/13291409719439" target="_blank" rel="noopener noreferrer">User Limits</a> now to ensure your account remains accurate and up to date. </p>

Frequently Asked Questions

RMS offers a wide range of valuable reports to help you effectively manage your property and track revenue. Click on the button below to see the most frequently used reports used by RMS users.

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Keyboard Shortcuts offer a fast and efficient way to access frequently used menu options in RMS. Click on the article to find out more.

View Keyboard Shortcuts

The RMS Smart Search is a feature that allows Users to quickly look up existing Guest Profiles using commonly obtained information.

View Smart Search

Yes, we have a Daily Procedures Guide for Hotels, Motels and Parks. These guides are a good start for helping you create your own guides that suit your business needs.

Daily Procedure Guides