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<p class="wysiwyg-text-align-center"> <strong>Say Hello to Miles! 👋</strong><br> <span>Miles is our brand-new</span><span>&nbsp;</span><strong>AI chatbot</strong><span>, now live and ready to help with your questions.</span><br> <span><strong>You’ll find Miles in the bottom‑right corner of your screen.</strong></span><br> <span>Miles is still learning the ropes, so if something doesn’t look right, you can still reach out to the Support Team for help or provide feedback.&nbsp;</span> </p>

<p class="wysiwyg-text-align-center"> <strong>Important Update for Australian Properties:</strong><span>&nbsp;đź’ł</span><br> <span>The Reserve Bank of Australia has announced that <strong>card surcharging will be banned from 1 October 2026</strong>. If your property currently applies a credit card surcharge in RMS, you will need to update your settings before this date. Read our guide:</span><span>&nbsp;</span><br> <a href="https://support.rmscloud.com/hc/en-gb/articles/15672125128079-RBA-Surcharging-Ban-What-It-Means-for-Your-Property" target="_blank" rel="noopener noreferrer"><strong>RBA Surcharging Ban - What It Means for Your Property</strong></a><span>.</span> </p>

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Frequently Asked Questions

RMS offers a wide range of valuable reports to help you effectively manage your property and track revenue. Click on the button below to see the most frequently used reports used by RMS users.

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Keyboard Shortcuts offer a fast and efficient way to access frequently used menu options in RMS. Click on the article to find out more.

View Keyboard Shortcuts

The RMS Smart Search is a feature that allows Users to quickly look up existing Guest Profiles using commonly obtained information.

View Smart Search

Yes, we have a Daily Procedures Guide for Hotels, Motels and Parks. These guides are a good start for helping you create your own guides that suit your business needs.

Daily Procedure Guides

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