RMS Help Center
<p class="wysiwyg-text-align-center"> <strong>💳 Important Update for Australian Properties:</strong> <br> The Reserve Bank of Australia has announced that <strong>card surcharging will be banned from 1 October 2026</strong>. If your property currently applies a credit card surcharge in RMS, you will need to update your settings before this date. Read our guide: <br> <a href="https://support.rmscloud.com/hc/en-gb/articles/15672125128079-RBA-Surcharging-Ban-What-It-Means-for-Your-Property" target="_blank" rel="noopener noreferrer"><strong>RBA Surcharging Ban - What It Means for Your Property</strong></a>. </p>
<p class="wysiwyg-text-align-center"> 🚨<strong>Upcoming RMS Billing Changes</strong> <br> From <strong>23/24 August 2026*</strong>, <a href="/hc/en-gb/articles/13291409719439" target="_blank" rel="noopener noreferrer">User Licences</a> will be enforced and billed at your contracted per-user rate. <br> From <strong>1 October 2026</strong>, <a href="https://support.rmscloud.com/hc/en-gb/articles/16870896877199-Changes-to-RMS-Billing">Billing </a>will automatically reflect all active Bookable Areas in your RMS system. <br> We recommend reviewing your <a href="https://support.rmscloud.com/hc/en-gb/articles/16870896877199-Changes-to-RMS-Billing" target="_blank" rel="noopener noreferrer">Active Areas</a> and <a href="/hc/en-gb/articles/13291409719439" target="_blank" rel="noopener noreferrer">User Limits</a> now to ensure your account remains accurate and up to date.<br> <span class="wysiwyg-font-size-small">*24th APAC/China & 23rd EMEA/NA