GDExpress E-Invoice is an integration that submits tax invoices and credit notes raised in RMS to GDExpress, meeting Chile's electronic tax document obligations.

Overview

Chile operates a mandatory electronic invoicing system overseen by the Servicio de Impuestos Internos (SII), the Chilean tax authority. Since February 2018, every Chilean business must issue its invoices, credit notes and debit notes as electronic tax documents, known as Documentos Tributarios Electrónicos (DTE). Each document is submitted in XML format, digitally signed, and validated by the SII before it is legally valid.

GDExpress is an accredited Chilean electronic tax document provider. The GDExpress integration is the connection between RMS and GDExpress that submits invoice data on the property's behalf, so that a staff member does not have to lodge anything by hand.

When the integration is active on a property, RMS sends the invoice data to GDExpress, which signs the document, submits it to the SII, and returns the electronic stamp that is printed on the invoice. The integration is triggered automatically when a tax invoice is created in RMS, so no extra steps are required during daily operations.

Important! The Chile configuration applies only to properties with Country set to Chile, and does not affect invoices issued by properties in other countries.

Please Note! RMS is highly configurable. Some Terminology, User Access & Permissions, Images, Labels, and Functions used in these articles may differ from your setup. CLICK HERE to find out more.

Chilean e-invoicing terms used in this article

Chilean electronic invoicing uses a number of Spanish terms that also appear in the messages returned by GDExpress.

Documents that are transmitted

The integration transmits tax invoices and credit notes. Cancelling a tax invoice produces a credit note, which is submitted to GDExpress as its own electronic tax document.

Tax invoices can be raised against a Guest, a Company or a Travel Agent, and all three are submitted.

Prerequisites

• The property is registered in Chile and the Country field in Property Information is set to Chile. Only properties with Country set to Chile can be selected in the GDExpress module.
• The business is registered with the SII for electronic invoicing and holds a valid RUT.
• A current CAF has been requested from the SII and loaded into the GDExpress account. A CAF expires, and documents cannot be issued against an expired CAF even when unused folio numbers remain in the range.
• A GDExpress account, with the four credential values listed under Setup below supplied by GDExpress.
• The E-Invoice module is activated on the property via the Module Market. Only a System Administrator or the Manager profile has access to the Module Market.

Important! Obtaining and renewing the CAF is the property's responsibility, handled directly with the SII and GDExpress. RMS does not request, hold or renew the CAF, and submits documents against whatever folio range GDExpress currently holds for the business.

Setup

Configuration is completed per property, not once per database. A property with more than one site in Chile repeats the full process for each one.

Step 1 - Confirm the property Country

Confirm the Country on the property is set to Chile before starting.

Properties are only offered for selection in the module when their Country is set to Chile. If the property does not appear in the list, check Property Information first.

Step 2 - Collect the credentials from GDExpress

Four values are required. Do not start the setup until GDExpress has supplied all four.

• Base URL (IP Address)
• API Key
• Business Activity
• Business Activity Code

Important! The names GDExpress uses for these credentials may differ from the field names shown in RMS. Ask GDExpress to confirm which of their values maps to each RMS field before entering anything, so that a value is not saved into the wrong field.

Step 3 - Activate the module for the property

1. Activate the GDExpress module for the Property via the Module Market.
2. In the Advanced Property Selection dialog, move the property you are setting up from Available Properties to Selected Properties, then confirm the selection.

Important! Once a property is activated on the E-Invoice module it cannot be deactivated for 90 days. This validation applies to every E-Invoice partner tile, not only GDExpress. Confirm the property is the correct one before activating it.

Step 4 - Enter the credentials

Back on the module screen, select the Configuration cog next to the property, then enter the four values supplied by GDExpress.

Select Save, then repeat Step 3 and Step 4 for each additional property that needs GDExpress configured.

Important! The API Key authorises submissions on the property's behalf and must be kept confidential. If the key is exposed, contact GDExpress to have it replaced, then update the API Key in RMS.

Step 5 - Record the RUT and Commune on the accounts you bill

GDExpress validates the tax identifier of the party being billed, called the receiver RUT, and rejects the document if it is not in the Chilean format of eight digits, a hyphen, and a check character.

For a Company or a Travel Agent, the RUT is recorded in the ABN field on the account. See Add a property ABN to tax invoices for where the equivalent property value is held.

The Chilean Commune is also required. It is taken from Address Line 2 on the billing address, so populate Address Line 2 with a valid Commune, for example Providencia. A submission with no Commune is rejected.

Please Note! For guests without a Chilean RUT, 55555555-5 is used as the default fallback identifier.
For companies without a Chilean RUT, 66666666-6  is used as the default fallback identifier.

Step 6 - Test before going live

Important! Do not test using live production credentials. RMS sends the data held in the system whether it is correct or not, so testing with live credentials can lodge incorrect documents with the SII.

1. Request sandbox credentials from GDExpress and enter those in the module configuration in the RMS Training Database.
2. Create a test reservation in the RMS Training Database and post charges to the account.
3. Settle the reservation and issue a tax invoice.
4. Confirm the invoice is accepted by GDExpress.
5. Repeat the test with a Company account and a Travel Agent account as the party being billed.
6. Cancel one of the test invoices and confirm the resulting credit note is also accepted.
7. Once testing is complete and successful, replace the sandbox credentials with the live credentials in the module configuration.

Daily Use

When the integration submits an invoice

The integration submits a document when all of the following are true.

• The property Country is set to Chile.
• The E-Invoice module is enabled on the property.
• GDExpress is selected as the e-invoicing partner on the property, with its credentials saved.

Tax invoices raised on properties in any other country are not submitted, and the Chile logic does not run against them.

The electronic stamp on the printed invoice

When GDExpress accepts a document it returns the Timbre Electrónico (TED), the electronic stamp that makes the printed invoice valid. The TED is printed at the bottom of the tax invoice as a PDF417 barcode. A document that GDExpress rejects is not stamped, so no barcode is printed.

Common reasons a document is rejected

Related Articles

• Modules & Interfaces
• Interface Partners
• Tax Invoices in RMS
• Accounting Options - Tax Invoice Tab