This article explains how to set up a Travel Agent Commission in RMS.

Overview

A Travel Agent Commission is an amount payable to a Travel Agent, Online Travel Agent or Distributor for receiving a Reservation through their service.

Please Note! This article covers commission setup for Travel Agents added manually via Setup > Travel Agent (for example, traditional travel agents, wholesalers, or corporate booking desks). For Online Travel Agents (OTAs) and other partners connected through Channel Management (such as Booking.com, Expedia, Siteminder HTNG and TravelClick HTNG), commission is configured directly against the channel - see Channel Agent Commission Setup on a Channel Management Connection.

The option 'Include Exclusive Tax Charges in Commission Calculated' will calculate the commission amount including any Exclusive Tax Amounts and can be used by a Tax Exclusive Property or a Property with a combination of Inclusive Tax and Exclusive Tax.

The Travel Agent Commission utility can be used to manage payments owed to a Travel Agent with a Property Collect Commission.

The Travel Agent Commissions Report can be used to review all commissions owed to a Travel Agent.

The Gross Rate, also known as the Retail Price, is the full amount owed by the Guest, including Taxes, Packages, and Commissions.

The Net Rate is the value of the Gross Rate less any Taxes or Commissions.

Please Note! RMS is highly configurable. Some Terminology, User Access & Permissions, Images, Labels, and Functions used in these articles may differ from your setup. CLICK HERE to find out more.

Commission Setup

A Travel Agent Commission (Step 6) can be setup as a Percentage of the Total Rate, a Flat Amount Per Day, or a Flat Amount Per Reservation, with the commission set as Property Collect or Agent Collect.

Enterprise customers can setup a different Travel Agent Commission per Property.

Tip! You can add multiple commissions for the same property and rate type. For example, both a percentage-based commission and a monetary commission can be applied at the same time. Each commission will appear on the account as a separate transaction.

Please Note! Changing a commission on a Travel Agent record also changes the commission on existing reservations that have not yet Departed. See Travel Agent Commission Hierarchy for what happens to reservations that are overridden or already Departed.

How to Access

In the side menu of RMS, go to Setup > Travel Agent.

Select Edit on an existing Travel Agent.

Collect Type

Property Collect (Step 9) can be used when the Property will take full payment from the Guest and pay the commission to the Travel Agent at a later date when invoiced.

Agent Collect (Step 9) can be used when the agent collects full payment from the Guest and sends the Net Payment to the Property.

Net Booking Multiplier

The Net Booking Multiplier on a Travel Agent Commission setup for a Property can be used for a Travel Agent expecting to receive the Net Rate.

Use the Net Booking Multiplier to offset the commission on a Rate Type without setting up a separate Net Rate Type for the Travel Agent.

Tip! The option 'Commission Calculated will Reduce Base & Package' is available for Owner Accounting Properties on Property Collect Travel Agent Commissions. This will deduct the commission amount from the Base Rate and Package Amount.  When not selected, only the Base Rate payable as Owner Income will be affected  by the Commission Amount.

Related Articles

• Channel Agent Commission Setup on a Channel Management Connection
• OTA Commission with a NET Multiplier
• Channel Connection