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Enable Self Check-in in the Guest Portal

Overview

Self Check-in can be used to enable guests to check-in remotely without attending a front desk.

Check-in prior to Arrive Time will only be available if the Area on the reservation is in 'Vacant Clean' status.

Categories not selected to 'Allow Check-in' will still be able to complete Pre Check-in if configured.

✎ Please Note: RMS is highly configurable. Some Terminology, User Access & Permissions, Images, Labels, and Functions used in these articles may differ from your setup. CLICK HERE to find out more.

 

Guide

In the side menu of RMS, go to Setup > Portal Access > Guest Portal.

  1. Navigate to the Check-In tab.
  2. Navigate to the Allow Check-in tab.
  3. Select the toggle Allow Guest to Check-in.
    Select the toggle Allow Guest to check-in prior to the Arrive Time (Optional).
  4. Select a Category to Allow Check-in and choose > allocate the needed categories.
  5. Select Save. 
    RMS Guest Portal setup screen on the Check-In > Allow Check-in tab, showing the “Allow Guest to Check-in” toggle enabled, the optional “Allow Guest to check-in prior to the Arrive Time” toggle switched on, a list of Categories with selected categories moved into the Allow Check-in list using the > button, and the Save button highlighted to apply the self check-in settings.

 

 

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