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Credit Card Receipt

Overview

A Credit Card Receipt is a payment method to charge a Guest's credit card when using a Payment Gateway.

Payment Gateways are an eCommerce application provided by merchant services to authorise and process credit card payments in a PCI Compliant manner.

A Credit Card Receipt can be created by using an existing Credit Card Token, CC Pre-Auth Token or by entering new card information.

Entering new card information when creating a Credit Card Receipt will create a Credit Card Token on payment processing.

Properties using RMS Pay have the option to process a Credit Card receipt without the CVC number. If this process is used, a Credit Card token will not be created.

✎ Please Note: RMS is highly configurable. Some Terminology, User Access & Permissions, Images, Labels, and Functions used in these articles may differ from your setup. CLICK HERE to find out more.
★ Tip: If a Credit Card receipt has had any amount transferred using the Balance Transfer function, the receipt can no longer be refunded through RMS to the Payment Gateway.
For refund scenarios that involve Balance Transfer receipts, please refer to your Finance team or follow your organisation's alternate refund procedure.
✎ Please note: The ability to select a currency is available if the Property is configured to use an Alternate Currency.

 

Guide

Open the Account in RMS.

  1. Select the 'Receipt' menu.
  2. Select 'Create Receipt'.
    Annotated screenshot of the Reservation Account screen in RMS highlighting the Receipt menu and the Create Receipt option
     
  3. Select the Receipt Type of 'Credit Card'.
  4. Select the Transaction Fee option.
  5. Enter the Receipt Amount.
  6. Select a Print Option.
    (Optional) Enter a Transaction Comment.
  7. Select 'Process'.
    Annotated screenshot of the Receipt Details screen in RMS highlighting the Credit Card payment method, the Transaction Fee options, the Receipt Amount field, the Print Option and the Process button
     
  8. Select a 'Payment Type'.
  9. Enter the Credit Card Details.
  10. Select 'Pay' or 'Submit'.
    Annotated screenshot of the hosted payment page in RMS highlighting the Credit Card option, the Card number, Expiry date, Security code and Name on card fields, and the Pay button
     

A Credit Card Receipt for the entered Receipt amount will be created on the Account and a Credit Card Token will be created using the card information entered.

 

 

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