Information on the HyperPay Payment Gateway
Overview
Hyperpay is an eCommerce-only Payment Gateway available in RMS to provide PCI-compliant credit card storage and payment processing.
Payment Gateways are an eCommerce application provided by merchant services to authorise and process credit card payments in a PCI-compliant manner.
Connecting a Payment Gateway account with RMS provides secure credit card storage, payment processing, and refunds directly from within RMS.
The functions and setup are outlined in this article.
Important! HyperPay is only available to properties in the Kingdom of Saudi Arabia. HyperPay is NOT compatible with: RMS POS Lite RMS Cash Account RMS Utilities.
Important! Hyperpay is not supported on the New Booking Engine and will not be migrated to it. Online bookings are not affected. Guests are asked for their credit card details at checkout, and those details are stored in the RMS Vault for the Property to retrieve and process manually. No payment or deposit is taken online, even where a Deposit Rule is configured. To collect deposits online, switch to RMS Pay or another supported Payment Gateway.
Please Note! RMS is highly configurable. Some Terminology, User Access & Permissions, Images, Labels, and Functions used in these articles may differ from your setup. CLICK HERE to find out more.
Supported Functions
| Function | eCommerce |
|---|---|
| Tokens | |
| CC Token - Reservation | Supported |
| CC Token - Guest Profile | Supported |
| CC Token - Company | Supported |
| CC Token - Travel Agent | Supported |
| Pre-Auth Token - Reservation | Supported |
| Payments | |
| Receipt - CC Token | Supported |
| Receipt - Card Details | Supported |
| Consume Pre-Auth Token | Not Supported |
| Reverse a Receipt | Supported |
| Refunds | |
| Refund - Card Details | Supported |
| Blind Refund | Not Supported |
| Reverse a Refund | Not Supported |
Guide
In the side menu of RMS, go to Setup > Property Options > Property Information.
- Select 'Edit' on an existing Property.
- Navigate to the 'Payment Gateway' tab.
- Select the 'Ecommerce' Toggle.
- Select 'HyperPay' as the Payment Gateway.
- Enter the Access Token (Provided by HyperPay).
- Enter the Entity Id (Provided by HyperPay).
- Select Save/Exit.
Credit Card payments using the HyperPay payment gateway will open a securely encrypted payment window when selecting 'Process' on the Receipt screen in RMS.
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