Information on completing a Balance Transfer in RMS.

Overview

Balance Transfer is an account action that enables you to move a debit or credit balance between accounts.

Balance Transfer allows users to move an outstanding balance between a Guest, Company, Travel Agent, or Reservation account.

The amount transferred can be all or part of the total outstanding balance on the origin account.

A Balance Transfer can be completed by using an account search for in‑house accounts, related accounts, or by entering the specific destination account number.

The Transaction Date must be the current date or a past date for a Balance Transfer to be available.

Enterprise customers can perform a Balance Transfer across properties when both properties are in the same country.

A General Ledger Account Code can be set up for debit Balance Transfers between properties.

Use Charge Transfer to move selected charges between accounts.

Important! A credit Balance Transfer could include several receipt types, such as Cash, Credit Card, or Credit Note. Regardless of the original receipt type, all credit Balance Transfers are processed as a Journal refund on the From account and a Journal receipt on the To account. Because Journal receipts do not represent actual funds, they cannot be refunded as Cash, Credit Card, or any other monetary method.

Please Note! RMS is highly configurable. Some Terminology, User Access & Permissions, Images, Labels, and Functions used in these articles may differ from your setup. CLICK HERE to find out more.

Please Note! A Balance Transfer cannot be performed on future dated transactions.

Guide

Open the Account in RMS.

1. Select Transfer.
2. Select Balance Transfer.
   
    
3. Select or enter the Destination Account.
4. Enter the Amount to Transfer.
5. Select the Destination Account.
6. Select Transfer.
   
    
7. Select 'Yes' to confirm 
   
    

The transferred amount will appear on the original account as Debit Transfer To Acc #, and on the destination account as Debit Transfer From Acc #.