This article describes the Mitchell Corp channel connection in RMS, including the data exchanged between Mitchell Corp and RMS.
Overview
Mitchell Corp is an online booking channel based in New Zealand that can be connected to RMS via the Channel Connection. Once connected, Mitchell Corp and RMS exchange availability, rate, and reservation data automatically.
This article outlines which data is sent and received between Mitchell Corp and RMS, and provides a reference for the supported and unsupported functions of the integration.
Please Note! RMS is highly configurable. Some Terminology, User Access & Permissions, Images, Labels, and Functions used in these articles may differ from your setup. CLICK HERE to find out more.
Key Points
- Mitchell Corp supports ARI updates and reservations. Modifications and cancellations are not supported.
- Properties are identified by a Hotel Code, which is entered during the channel setup in RMS.
- Credentials are managed centrally by RMS - no username or password entry is required during setup.
- Email booking confirmations are sent by Mitchell Corp, not RMS.
Connection Preparation
Before connecting, obtain your Hotel Code from Mitchell Corp. This code identifies your property during the integration setup.
Connecting Mitchell Corp to RMS
To connect Mitchell Corp as a channel in RMS, follow the general Channel Connection process. This involves activating the channel in the RMS Channel Manager, entering your Hotel Code, and mapping your categories and rate types.
Tip! For step-by-step instructions on connecting a channel, see the Channel Connection article.
Availability, Rate & Reservation Data Exchange
The following tables show which availability, rate, restriction, guest, and reservation data is sent and received between Mitchell Corp and RMS.
| Category | Feature | Support Status |
|---|---|---|
| Availability | Allotments | Supported |
| Live Availability* | 365 Days | |
| Rates | Additional Rates | Supported |
| Currency | Not Supported | |
| Rate Amount | Supported | |
| Rate Description | Not Supported | |
| Override Amount | Supported | |
| Person Base | Not Supported | |
| Occupancy-Based Pricing | Supported | |
| Restrictions | Closed to Arrival | Supported |
| Closed to Departure | Supported | |
| Maximum Nights | Supported | |
| Minimum Nights (MLOS) | Supported | |
| Minimum Nights (Soft Close) | Not Supported | |
| Stop Sell | Supported | |
| Guests | Surname | Supported |
| Given | Supported | |
| Address | Supported | |
| Town/Suburb | Supported | |
| State | Supported | |
| Postcode | Supported | |
| Country | Supported | |
| Phone | Supported | |
| Supported | ||
| Reservations | Single Reservation | Supported |
| Group Reservation | Supported | |
| Modification | Not Supported | |
| Cancellation | Not Supported | |
| Email Confirmation Sent By | Mitchell Corp | |
| Reservation Details | Adults | Supported |
| Children | Supported | |
| Infants | Not Supported | |
| Arrive & Depart Date | Supported | |
| Booking Source | Not Supported | |
| Category | Supported | |
| ETA | Not Supported | |
| OTA Notes | Supported | |
| Rate Type | Supported | |
| Travel Agent | Supported |
Tip! For definitions of the terms used in the data exchange table above, see the Availability, Rate & Reservation Glossary for Channel Connections article.
Related Articles
- Channel Agent Commission Setup on a Channel Management Connection
- Channel Connection
- OTA Commission with a NET Multiplier
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