Information on what is sent and received between HyperGuest and RMS.
Overview
HyperGuest is a Channel Manager that can send and receive Availability, Rate, and Reservation information between RMS and other OTA's.
The information that is passed onto RMS will depend on the information that was passed to HyperGuest from their connected OTA.
HyperGuest uses the Mapping Retrieval option when configuring the connection in the Channel Manager.
✎ Please Note: RMS is highly configurable. Some Terminology, User Access & Permissions, Images, Labels, and Functions used in these articles may differ from your setup. CLICK HERE to find out more.
Availability, Rate & Reservation Information
The following Availability, Rate, and Reservation information is sent and received between HyperGuest and RMS.
| Category | Feature | Support Status |
|---|---|---|
| Availability | Allotments | Supported |
| Live Availability* | 365 Days | |
| Oversell Allotments | Supported | |
| Release Back Time | Supported | |
| Rates | Additionals Rates | Supported |
| Currency | Not Supported | |
| Rate Amount | Supported | |
| Rate Description | Not Supported | |
| Override Amount | Supported | |
| Person Base | Not Supported | |
| Occupancy-Based Pricing | Supported | |
| Restrictions | Closed to Arrival | Supported |
| Closed to Departure | Supported | |
| Maximum Nights | Supported | |
| Minimum Nights (MLOS) | Supported | |
| Minimum Nights (Soft Close) | Not Supported | |
| Stop Sell | Supported | |
| Guests | Surname | Supported |
| Given | Supported | |
| Address | Supported | |
| Town/Suburb | Supported | |
| State | Supported | |
| Postcode | Supported | |
| Country | Supported | |
| Phone | Supported | |
| Supported | ||
| Reservations | Single Reservation | Supported |
| Group Reservation | Supported | |
| Modification | Not Supported | |
| Cancellation | Supported | |
| Email Confirmation Sent By | HyperGuest | |
| Reservation Details | Adults | Supported |
| Children | Supported | |
| Infants | Not Supported | |
| Arrive & Depart Date | Supported | |
| Booking Source | Not Supported | |
| Category | Supported | |
| ETA | Not Supported | |
| OTA Notes | Supported | |
| Rate Type | Supported | |
| Travel Agent | Supported |
★ Tip: For definitions of the terms used in the data exchange table above, see the Availability, Rate & Reservation Glossary for Channel Connections article.
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