Adding a New Tour Operator in RMS

Overview

The Tour Desk module in RMS enables centralised management of tour availability, scheduling, and ticketing.

A Tour Operator is a specific type of Guest Profile that can be linked to a Company and assigned as the service provider for a tour.

Assigning a tour operator to a tour helps ensure accurate provider details are shown on tickets, and allows for the management of vouchers—particularly for tours operated by third-party providers.

Tour operators can be created for both in-house and external providers, allowing you to manage any event, activity, experience, or tour directly within RMS.

Preliminary Requirements

Before setting up Tour Operators in RMS, complete the following prerequisites:

• Tour Desk Module Activation
• Company

Tour Operator Configuration

In the side menu of RMS, go to Reservations > Guest Search.

1. Select the Add icon.
   
    
2. Choose Tour Operator as the Guest Type.
3. Enter the Tour Operator Name in the Group Name field.
4. Select a Company associated with the tour operator (optional).
5. Enter the Tour Operator Contact Details.
6. Save/Exit.