Information

Holding back an area for a category from RMS Online can create a buffer to prevent scenarios that would otherwise result in a Quote Reservation.

Online availability will be displayed as less than the number of areas entered as the Hold Back Areas.

For example, if there are 10 areas available in a category and the "Hold Back Areas" is set to '1', the online availability will show as '9'.

This approach ensures that in the unlikely event of an overbooking, you will have an area available to accommodate the overbooking reservation.

This last available area can still be sold in-house.

Steps Required

In the RMS Side Menu, go to Setup > Online bookings > Online Options > Category Setup

1. Navigate to Category Setup.
2. Enter the Hold Back Areas.
3. Save/Exit.