Information

Digital Check-in is a paperless registration and check-in process using the Guest Portal.

Digital Check-in uses the Guest Portal Pre Check-in and the selected Digital Registration Card to collect the required information from the guest to register for their stay.

Guests can log into the Guest Portal and complete registration as part of their Pre Check-in ahead of their arrival at the Property, or use a Registered Device at the property to complete Digital Check-in.

Guide

Open the required Reservation.

1. Select the Registration Card icon.
2. Select Digital Check-in.
   
    
3. Select a Registered Device (if more than one is available).

4. Advise the Guest to complete Digital Check-in on the Registered Device.
   The screen below displays to the User in RMS.

   

    

The guest will see this screen on the device once the Digital Check-In process is complete.

The reservation will be updated to 'Arrived' status, and a copy of the completed Registration Card with guest signatures can be viewed from the 'Correspondence' tab on the reservation once the Digital Check-in is completed.

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For information on setting up the Digital Registration Card, refer to Registration Card for Digital Check-In Setup.