Here you will find additional Training Resources for you and your team to strengthen your knowledge and improve your utilisation of RMS Pay. 

RMS University

RMS University is a great place for your team to start learning the daily functionality of RMS Pay.  
Click on the link below and register for RMS University. 
Once you have registered, you will have access to the RMS Pay User Guide along with hundreds of other courses. 

Please note: Each user will need a unique email address to register for RMS University. 

• RMS University - RMS Pay User Guide

Credit Card token creation

• Help Centre Article - Credit Card Token
• YouTube Video - How to create a token in RMS

Receipts

• Help Centre Article - Receipt. Record payment on an Account in RMS.
• Help Centre Article - Credit Card Receipt. Charge a credit card using a Payment Gateway in RMS.
• YouTube Video - Receipt Tokens  

Refunds

• Help Centre Article - Refund. Refund a Receipt on an Account in RMS.
• YouTube Video -  Issuing refunds using a token 

Pay By Link

• Help Centre Article - Send a Pay By Link by SMS or email from an account in RMS. 

Pre-Authorisation 

• Help Centre Article -  Pre-Authorisation. Place a temporary hold of funds on a Guest's credit card using a Payment Gateway in RMS.

Removal of a Token 

• Help Centre Article - How to Delete a Credit Card Token

Cash Transaction Report (Front Office Users)

• Help Centre Article - Cash Transactions Report. Report on payments and refunds for a selected date range in RMS.   

RMS Pay Settlement Report (Accounts) 

• Help Centre Article - RMS Pay Settlement Report. Report on RMS Pay transactions, fees and payout amounts in RMS. 

Chargeback Defense

• Help Centre Article - Chargebacks. Information on chargebacks
• Help Centre Article - Accept Chargeback
• Help Centre Article - Defend Chargeback 
   

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