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RMS Vault Locked

When a User enters the incorrect password to log in to the RMS Vault, the following message will be displayed.

RMS Vault login screen showing an incorrect password warning message and the remaining number of password attempts, with fields for username and password

 

If the User continues to enter incorrect passwords and uses up all password attempts, the User will be locked out of RMS Vault.

Once the User sees the below message, they must contact RMS Support to have their RMS Vault User unlocked.

RMS Vault lockout message stating that the user has exceeded the maximum number of password attempts and must contact RMS Support to have their Vault access unlocked

 

★ Tip: To avoid being locked out of RMS Vault, select 'I've forgotten my Password' to complete a password reset if the password has been forgotten before all password attempts have been used.
⚠ Important: Changes are coming to the RMS Vault.  Click HERE for more information.
✎ Please Note: Some Users may not see or have access to the functions mentioned in this article. CLICK HERE to find out more.

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