Link individual reservations into a single Master Reservation so you can manage the group under one cover page and group account, while keeping each reservation's details and charges intact.
Overview
A Master Reservation is a group cover page for guests travelling together. It:
Is shown as (Master) in the Navigator Pane.
Holds the group leader's details and a summary of all linked reservations.
Includes a Master account that can be used for consolidated billing.
Each linked reservation keeps its own guest details, stay details, and reservation account, which contribute to the Master's summary.
✎ Please Note: Changing arrival or departure dates on the Master will not automatically update all individual reservations in the group.
Merge Existing Reservations into a Master
✎ Please Note: The last reservation in a group cannot be merged into another group. To move it, cancel the reservation and re-create it within the other group.
Two group Masters cannot be merged.
Two group Masters cannot be merged.
Open the Master Reservation in RMS.
- Select (Master) in the Navigator Pane.
- Navigate to the Area tab.
- Select Options.
- Select Add Existing Res.
- Select a Search By option.
(Optional) Select the 'Reservation Between' checkbox and choose a Date Range. - Enter the Search Criteria.
- Select Search.
- Select the checkbox for an existing Reservation.
- Select Apply/Exit.
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