How to add a Payment Schedule to a Rate Table.

Overview 

Payment Schedules help accommodation providers manage guest payments by enabling deposits and staging payments to be collected before check-in. 

Once a Payment Schedule Template has been created, it can then be assigned to a Rate Table for automatic scheduling when a reservation is created either In-house or Online.  

Payment Schedules on rates are only applied automatically to reservations where the accommodation is billed to the guest.

Please Note! RMS is highly configurable. Some Terminology, User Access & Permissions, Images, Labels, and Functions used in these articles may differ from your setup. CLICK HERE to find out more.

Rate Tables

Payment Schedule Templates can be added to a Rate Table so that it is automatically applied when the Rate Table is used. 

To assign a Payment Schedule Template to a Rate Table, in the side menu of RMS, go to Charts > Rate Manager.

1. Select Rates.

2. Select Rate Tables.

   

    

3. Find and Edit the Rate Table.
4. Navigate to the Payment Schedule tab.
5. Select the Activate Toggle.
6. Click on the Dropdown Arrow to show the available Templates.
7. Select the Default Template.

8. Select Save/Exit.

   

    

9. The Payment Schedule is now associated with this Rate Table. It is applied automatically to new reservations when this Rate Table prices the first night of the stay, unless the reservation's Rate Type, or that Rate Type's Property Rate Rule, has its own Payment Schedule. For a reservation on a Derived Rate, a Payment Schedule on this Rate Table takes precedence over the Derived Rate's own Payment Schedule. 

Tip! When Payment Schedules are configured in multiple areas, there is a hierarchy for which Payment Schedule will take precedence.  For further information, see Payment Schedule Hierarchy.

Company, Travel Agent & Booking Source

Optional

If a booking is made with a Company, Travel Agent, and/or Booking Source, you can choose to have a Payment Schedule Template override the default "Bill to Guest" Schedule. 

RMS checks the rules from the top of the list down. If a booking matches more than one rule, the rule highest in the list is used. Rules are only used when a Default Template is selected.

1. Select the up " ↑ " or down " ↓ " arrows buttons to change the priority of the order.

2. Click on the Drop-Down arrow " ∨ " to add an override

   

    

3. Add the Rule(s) you wish to apply. 
   Note: More than one rule can be applied to each entity. 

4. Select Save/Exit. 

   

Example

In this example, the rules are listed in this order: Travel Agent, Company, Bkg Source. If a reservation has the Travel Agent "Come Fly With Me", the Company "Green Company" and the Bkg Source "Visitor Information Centre", RMS uses the Travel Agent rule because it is highest in the list, so the "First Night Deposit" template applies.

If the reservation had the Bkg Source "Visitor Information Centre" but not that Travel Agent or Company, the Bkg Source rule would apply and the "Standard Payment Schedule" template would be used. If no rule matched, the Default Template "Pay in 4" would be used.