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Paid Refundable Charge

Overview

When an account contains multiple outstanding charges, use the Manual Allocation feature with a Receipt to specify exactly which charge the payment should be applied to.

✎ Please Note: RMS is highly configurable. Some Terminology, User Access & Permissions, Images, Labels, and Functions used in these articles may differ from your setup. CLICK HERE to find out more.

 

 

Guide

Open the Account in RMS.

  1. Select Receipt.
    Reservation or Guest Account screen in RMS showing the account transactions with a Receipt button or menu option highlighted to begin posting a payment
     
  2. Select Manual Allocation.
    Receipt posting window in RMS with the Manual Allocation option selected to allow choosing specific charges for the payment
     
  3. Select the Charge/s to allocate the payment to.
  4. Select Apply/Exit.
    Manual Allocation screen listing all outstanding charges on the account with checkboxes or selection markers to choose which charges to pay and an Apply/Exit button to confirm the allocation
     
  5. Select the Receipt Type.
    (Receipt screen display will differ depending on the Receipt Type selected).
  6. Enter the Receipt amount.

  7. Select Process.
    Receipt posting screen showing a Receipt Type dropdown, a Receipt Amount field populated with the payment value, and a Process button to finalise the receipt


     

The Refundable Charge will show 'PAID' and the amount paid on the account.

Refundable Charges will display in orange.
Account transactions list in RMS displaying a Refundable Charge line highlighted in orange with a PAID indicator and the paid amount shown in the balance column

 

 

 

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