Information and guide to Receipting in RMS.

Overview

Receipts are a record of payments taken on an account. Each receipt is assigned a unique identifier and includes essential details such as the payment method, payment amount, and payee information. 

For credit card payments processed through a connected Payment Gateway, the card is charged directly. If new card details are entered instead of using an existing credit card token, a new token will be generated for the newly entered card.

For properties using the Accrual accounting method, the account balance shown on a receipt includes any future charges.

Payment Method & Payment Details

When processing a receipt in RMS, the information you need to enter will vary depending on the payment method selected.

The table below outlines the key details required for the most commonly used payment types:

Apply a Payment to an Account

A receipt can be processed directly on a reservation account, or you can quickly access any account by navigating to Accounting > Quick Account Access in RMS.

1. Click Receipt.
    

1. Select the Receipt Type.
2. Enter the Payment Details.
   (Options shows will differ depending on the Payment Method selected).
3. Enter the Receipt Amount.
4. Select a Print Action.
   The Print Action will default to the option selected during the most recently processed receipt.
5. Add a Comment (Optional).
6. Click Process.

Regional Functionality

Phillipines

For properties operating in the Philippines, you can print the "Official Receipt" once both a Receipt and an Invoice have been created on the account.

Open the Reservation in RMS.

1. Right click the Receipt.

2. Select Print Official Receipt.
   

   The Official Receipt will display the total Hotel Charges and the receipted amount. The Official Receipt can then be printed, downloaded or emailed as needed.

    

India

When processing cash receipts, the following limits are set to comply with Indian Income Tax regulations.

• Once the cumulative cash receipts on a reservation exceed Rs 50,000, you must record the guest's PAN (Permanent Account Number) before you can process the receipt.
  You only enter the PAN once per reservation: every subsequent cash receipt on that reservation will automatically include it, and the PAN will print on the receipt and tax invoice.
   
• Total cash receipts on a single reservation cannot exceed Rs 199,999.00, even if a PAN has been recorded. For Master reservations, both limits apply to each account in the group, including the Group Master, regardless of the of the Rate on Master status.
  
  The limits do not apply to POS Accounts, and Accounts Receivable Payments are excluded from the
  Rs 199,999.00 cap.