Information and setup guide for using Credit Notes in RMS.

Overview

A credit note is a special type of Sundry that can be used to apply a credit to an account unrelated to the exchange of money in RMS.

A credit note can be setup as an Assigned Credit Note or an Unassigned Credit Note and will behave differently based on the selection made.

Users need Security Profile access to apply a Credit Note to Reservation, Guest, Travel Agent, Company and POS Accounts.

Setup Requirements

The following setup is required to setup a credit note in RMS:

• General Ledger Account Code

Assigned Credit Note

An Assigned Credit Note requires the selection of a target charge when being applied to an account and will report deducted revenue from the General Ledger Account Code of the selected charge.

Assigned Credit Notes can be used to apply credit to a specific charge with the deducted revenue attributed to the General Ledger Account Code of the selected charge.

When the selected target charge has a receipt allocated against it the credit portion from the Assigned Credit Note will be released, enabling a full or partial refund of released funds without voiding the charge from the account.

Guide

In the side menu of RMS, go to Setup > Accounting > Sundry.

1. Select 'Add'.
   
    
2. Enter a Description.
3. Select a General Ledger Account Code.
   Select a Grouping (Optional).
4. Select the Tax Type.
5. Select the 'Credit Note' checkbox.
6. Select Save/Exit.
   Navigate to the Properties tab if needing to specify access for specific Properties (Optional).
   

Unassigned Credit Note

An Unassigned Credit Note applies the credit to the overall account and reports deducted revenue using the General Ledger Account Code selected in the credit note setup.

An Unassigned Credit Note can be used to apply a general credit to an account that will report all deducted revenue to a single General Ledger Account Code.

Guide

In the side menu of RMS, go to Setup > Accounting > Sundry.

1. Select 'Add'.
   
    
2. Enter a Description.
3. Select a General Ledger Account Code.
   Select a Grouping (Optional).
4. Select the Tax Type.
5. Select the 'Credit Note' checkbox.
6. Select the 'Unassigned to Charge when created' checkbox.
7. Select Save/Exit.
   Navigate to the Properties tab if needing to specify access for specific Properties (Optional).