This article describes the Pitchup.com channel connection in RMS, including the data exchanged between Pitchup.com and RMS.
Overview
Pitchup.com is an online booking channel that can be connected to RMS via the Channel Manager. Once connected, Pitchup.com and RMS exchange availability, rate, restriction, and reservation data automatically.
This article outlines which data is sent and received between Pitchup.com and RMS, and provides a reference for the supported and unsupported functions of the integration.
Key Points
- Pitchup.com supports single reservations, group reservations, and cancellations.
- Email confirmations for bookings made through Pitchup.com are sent by Pitchup.com, not by RMS.
- Live availability is limited to 365 Days.
Preparing to Connect
- Prior to completing the Channel Connection setup to Pitchup.com (REST), an API Key must be generated in the Pitchup.com admin portal.
- To generate the API Key, log into the Pitchup.com admin portal and go to Me > My Details, then copy the API Key.
Connecting Pitchup.com to RMS
To connect Pitchup.com as a channel in RMS, follow the general Channel Connection process. This involves activating the channel in the RMS Channel Manager, mapping your properties, categories, and rate types, and then enabling the connection.
Availability, Rate & Reservation Data Exchange
The following tables show which availability, rate, restriction, guest, and reservation data is sent and received between Pitchup.com and RMS.
| Category | Feature | Support Status |
|---|---|---|
| Availability | Allotments | Supported |
| Live Availability | 365 Days | |
| Oversell Allotments | Supported | |
| Release Back Time | Not Supported | |
| Rates | Additionals Rates | Supported |
| Currency | Supported | |
| Rate Amount | Supported | |
| Rate Description | Not Supported | |
| Override Amount | Supported | |
| Person Base | Not Supported | |
| Restrictions | Closed to Arrival | Supported |
| Closed to Departure | Supported | |
| Maximum Nights | Not Supported | |
| Minimum Nights (MLOS) | Supported | |
| Minimum Nights (Soft Close) | Not Supported | |
| Stop Sell | Supported | |
| Guests | Surname | Supported |
| Given | Supported | |
| Address | Supported | |
| Town/Suburb | Supported | |
| State | Not Supported | |
| Postcode | Supported | |
| Country | Supported | |
| Phone | Supported | |
| Supported | ||
| Reservations | Single Reservation | Supported |
| Group Reservation | Not Supported | |
| Modification | Not Supported | |
| Cancellation | Supported | |
| Email Confirmation Sent By | Pitchup.com | |
| Reservation Details | Adults | Supported |
| Children | Supported | |
| Infants | Supported | |
| Arrive & Depart Date | Supported | |
| Booking Source | Supported | |
| Category | Supported | |
| ETA | Supported | |
| OTA Notes | Supported | |
| Rate Type | Supported | |
| Travel Agent | Supported |
Related Articles
- Channel Agent Commission Setup on a Channel Management Connection
- Channel Connection
- OTA Commission with a NET Multiplier
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