Information on integrating Salto with RMS using the Door Locks module.

Salto Overview

The Salto ProAccess Space integration enables encoding keys or sending digital keys directly from the Reservation using the connected Salto Key Encoders. With the Salto JustIN Mobile app, registered users can use their smartphone as their door key credentials.

Prerequisites

Before you begin setting up the Salto integration, ensure that you have the following:

• A Salto ProAccess Space account with your endpoint URL, port number, and login credentials provided by Salto
• The RMS MFI (Multi Function Interface) Cloud Processor application installed on the same local computer as Salto ProAccess Space
• Access to the RMS Module Market to activate the Door Locks module
• Salto Key Encoder IDs that match those configured in Salto ProAccess Space

Setup and Configuration

Door Lock Module Activation

In the side menu of RMS, go to Module Market.

1. Select the Module Type as 'Access Control'.
2. Select the 'Activate' toggle on the Door Locks module with the Partner as 'Salto'.
   
    
3. Select the Properties.
4. Read the Terms & Conditions.
5. Select 'Activate Door Locks'.
   

MFI Processor Configuration

The Salto Door Lock module requires the RMS MFI Processor, which can be activated in the Module Market.

Once the Multi Function Interface (MFI) Cloud Processor application has been installed and connected to RMS, the door lock module can be configured.

1. Open the MFI Processor and navigate to Setup > Configuration.
    
2. Navigate to the 'Door Locks' tab.
3. Select 'Salto Pro Access' as the Door Lock.
4. Enter the Salto Endpoint.
5. Enter the Salto Port.
6. Select 'Area Name' as the Area Source.
7. Select 'Save'.

Key Encoder Configuration

A Key Encoder is a device used with door lock systems to program the keycard with access to one or more door locks. Salto Key Encoders can be added in RMS after the module has been activated to enable encoding keys directly from a reservation.

1. Navigate to Setup > Door Locks > Key Encoders.
2. Select 'Add'.
    
3. Enter the key encoder Description.
4. Select 'Save/Exit'.
    

Common Area Configuration

Common Areas are shared spaces at the property that can only be accessed with a key, such as parking garages (after hours), pools, and gym facilities.

1. Navigate to Setup > Door Locks > Common Areas.
2. Select 'Add'.
    
3. Enter the Common Area Name.
4. Input an External ID for the Common Area.
5. Navigate to the Properties menu.
    
6. Select 'Add'.
    
7. Highlight the Property.
8. Use the 'Allocate' icon to move the property from the 'Available' to the 'Selected' column.
    
9. Select 'Apply/Exit'.
    
10. Select 'Save/Exit'.
     

Encoding Keys from a Reservation

Keys can be encoded on the Reservation by using the 'Key' icon.

Guide

1. Open a reservation and use the 'Key' icon to open the Key Cut window.
    
2. Select the Encoder.
3. Choose the Number of Keys to Cut.
4. Confirm the Common Areas access.
5. Click the 'Key' icon to create keys on the selected encoder, or the 'Phone' icon to send a mobile key.
    
6. Select 'Ok' to confirm.

Troubleshooting

If you experience issues with the Salto integration, check the following:

• If keys are not encoding, verify that the MFI Processor is running and connected on the same computer as Salto ProAccess Space.
• If the encoder is not detected, confirm that the Key Encoder ID in RMS matches the Key Encoder ID configured in Salto ProAccess Space.
• If common areas are not appearing on the Key Cut window, ensure the Area Description in RMS matches the Area Name in Salto ProAccess Space exactly.
• If mobile keys are not being sent, confirm that the guest has registered with the Salto JustIN Mobile app.
• For further assistance, Submit a Ticket with RMS Support.