Information on activating and configuring RemoteLock as a Door Lock partner in RMS.

Overview

RemoteLock provides cloud-based access control solutions tailored for vacation rental properties, streamlining guest entry and property management. 
  
Key features include:

• Automated Guest Access: Integrates with RMS to automatically generate and manage time-bound access codes upon reservation confirmation, enhancing security and guest convenience.
• Hardware Flexibility: Compatible with a wide range of smart locks, enabling property owners to select hardware that best fits their needs while ensuring seamless integration with RemoteLock's software.

For more information, please contact Remote Lock at https://remotelock.com.

Setup Requirements 

The following setup is required to use this feature in RMS:

• Before enabling the Remote Lock module, please contact Remote Lock to activate RMS as your PMS partner, assist with configuring your Remote Lock account, and request your Remote Lock credentials.

For more information, visit: Remote Lock Support.

Setup

1. In the side menu of RMS, go to the Module Market
2. Select the Module Type 'Access Control'.
3. Select the Toggle to activate the module.
4. Read the Terms & Conditions.
5. Select 'Activate Door Locks'.
6. Go to the 'Activated' tab in the Module Market
7. Select the 'Unlock' icon
8. Enter the Daily Password and choose 'Ok'.
9. Select the 'Configuration' icon.
10. Enter the Remote Lock Username & Password.
11. Select Save/Exit.
12. Redirect to Remote Lock: Enter your Username and Password.
13. Sign In
14. Authorise
15. Close the Tab and return to RMS.
16. In RMS, navigate to Remote Lock Area Mapping in the side menu.
17. Select the Lock Name drop-down for Device List from Remote Lock and map it to the corresponding area in RMS.

⚠️ Common Areas

Area mapping is supported for categories and areas configured in RMS only. Common areas set up in RMS are not included in area mapping.

To configure common areas within RemoteLock, refer to the RemoteLock Common Door Function article.

For assistance with setting up common areas in RemoteLock, contact RemoteLock support directly.

Additional Information

Access codes are generated by Remote Lock when a reservation status changes to "Confirmed".

Each reservation can have only one access code. If the reservation is cancelled, the access code is revoked.

When a User updates the guest name, email, or reservation arrival/departure dates, there is no need to regenerate the Access Code.

If necessary, a new access code can be manually requested via the Reservations Access/Rego tab in RMS.

Guide

In the RMS Side Menu, go to the Module Market
Select the Module Type 'Access Control' 
Select the Toggle to activate the module for Remote Lock 
 

Read the Terms & Conditions 
Select 'Activate Door Locks'

Go to the 'Activated' tab in the Module Market 
Select the 'Unlock' icon 
Enter the Daily Password and choose 'Ok'.

Please Submit a Ticket to request the Daily Password from RMS Support

Select the 'Configuration' icon. 
Enter the Remote Lock Username & Password. 
Select Save/Exit.

Redirect to Remote Lock: Enter your Username and Password. 
Sign In

Authorize 
Close the Tab and return to RMS. 

In the side menu of RMS, go to Remote Lock Area Mapping.  
Select the Lock Name drop-down for Device List from Remote Lock and map it to the corresponding area in RMS. 
 
Access codes are stored under the Reservations Rego/Access tab.