This article explains how to configure a Consumption Credit Rate Type Package in RMS.
Overview
Consumption Credit is an optional feature that allocates only the used portion of a specified credit value from a selected Sundry Grouping. It allows you to assign a credit as a Package Component, enabling specific charges to draw from this value during a guest's stay.
A credit value is added as a Package Component by linking it to a Sundry Grouping. This determines which charges will contribute to the consumption of the credit. Only the amount actually used is allocated; any unused portion is automatically balanced from the account using the selected General Ledger (GL) Account Code for adjustments.
These adjustments are posted to the Reservation Account after End of Day Processing on the departure date. The balancing transaction also uses the configured GL Account Code to ensure accurate revenue allocation.
This feature is particularly useful for offering vouchers or credit-based inclusions within a Rate Type, where only the consumed portion is attributed to the relevant revenue department.
Example
A hotel offers a "Bed & Breakfast Plus" rate type that includes a $30 daily food and beverage credit. To set this up, you would add a Consumption Credit package component linked to the "Food & Beverage" Sundry Grouping with a credit amount of -$30. If a guest spends $22 at the restaurant, only $22 is consumed from the credit. The remaining $8 is balanced back to the GL Account Code associated with the sundry charge after End of Day Processing on the departure date.
Prerequisites
Before adding a Consumption Credit to a Rate Type Package, confirm the following:
- The Rate Type you want to modify already exists in the Rate Manager.
- A Sundry Charge has been created for the credit (this determines the GL Account Code from which the credit will be deducted).
- A Sundry Grouping has been configured that contains the charges you want guests to consume the credit against (e.g. a "Food & Beverage" grouping).
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Allow Charge Redirection is enabled in Accounting Options. Go to Setup > Accounting > Accounting Options > Account Defaults tab and select the Allow Charge Redirection checkbox. Without this setting, the Sundry Grouping field will not appear when configuring a package component.
You have the appropriate user permissions to edit Rate Types and Package Components.
Guide
In the side menu of RMS, go to Charts > Rate Manager.
- Navigate to the Rates icon.
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Select Rate Types.
- Highlight an existing Rate Type.
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Select Edit.
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Navigate to the Property Rate Rules tab.
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Select Add.
- Choose a Property.
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Select Save.
- Navigate to the Packages tab.
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Select Add.
- Choose a Sundry Charge.
- Select the Consumption Group checkbox.
- Select a Sundry Grouping.
- Enter the Credit Amount as a negative value.
- Select the Apply Charge options.
- Select Save/Exit.
- Select Yes to update all future reservations using this rate.
Important Notes
- The selected Sundry Charge determines the General Ledger Account Code from which the credit will be deducted.
- The Sundry Grouping chosen as the Consumption Group defines which charges will consume the allocated credit amount.
- Any unused portion of the credit will be allocated to the General Ledger Account Code associated with the sundry at the time of departure.
Troubleshooting
- If the credit does not appear on the Reservation Account, check that the Rate Type with the Consumption Credit package is assigned to the reservation and that End of Day Processing has been run.
- If charges are not consuming the credit as expected, verify that the charges fall within the Sundry Grouping selected as the Consumption Group.
- If the full credit amount is being allocated instead of only the consumed portion, confirm that the Consumption Group checkbox is selected on the package component. Without this checkbox, the system treats the component as a standard package rather than a consumption-based credit.
- If the credit amount is being added as a charge rather than a credit, ensure the value has been entered as a negative number (e.g. -30.00).
- If the Sundry Grouping field is not visible when configuring a package component, confirm that Allow Charge Redirection is enabled in Accounting Options (Setup > Accounting > Accounting Options > Account Defaults tab).
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