Overview of RMS Guest Loyalty modules.
Overview
RMS offers multiple Loyalty Programs, and each has its own merits.
This is a comparison of the available programs.
Further information can be found for each program by clicking the Program Type in the Header of each column.
All Loyalty Programs are available for activation in the Module Market.
✎ Please Note: Only one Loyalty program can be used across an Enterprise Property Group or at a standalone property.
✎ Please Note: RMS is highly configurable. Some Terminology, User Access & Permissions, Images, Labels, and Functions used in these articles may differ from your setup. CLICK HERE to find out more.
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Guest Loyalty By Points |
Guest Loyalty By Spend |
Guest Loyalty By Nights |
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| Credits Accrued on: | GL Codes selected for Points accrual. (Res Acc only) |
All Charges on the Reservation Account. | Nights spent at a property. |
| 3rd Party Program | Yes | No | No |
| RMS Developed program | No | Yes | Yes |
| Additional Fees for Property | Yes – Fees for each Guest Signup | No | No |
| Guests can sign up via the RMS Booking Engine | No | No | No |
| Point Expire: | Per Transaction or on the Last Transaction Date | Per Transaction Per Credit Type |
Per Transaction Per Credit Type |
| Points can be used via the RMS Booking Engine | No | No | No |
| Points can be used via the Reservation account | Yes | Yes | Yes |
| Signup Credits | No | Yes (Optional) | Yes (Optional) |
| Birthday Credits | No | Yes (Optional) | Yes (Optional) |
| New Property Stay Credit | No | No | Yes (Optional) |
| Correspondence | No Correspondence Merge Fields | Yes - Automated Correspondence Available | Yes – One Sign up Letter only |
| Reporting |
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| Guest Facing Dashboard | No | Yes - Via the Guest Portal | No |
| REST API Calls Available | No | Yes | Yes |
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