Overview of RMS Cloud database backup types, frequency, and retention as part of the RMS Data Security Policy.
 

Overview

Regular backups of RMS Cloud customers' databases are taken and securely stored as part of the RMS Data Security Policy. These backups ensure data integrity, security, and compliance with statutory obligations.

Guide

This section outlines the different backup types, their frequency, and retention periods, along with details on archive and offsite processes.

Backup Types, Frequency & Retention

Archive Details

The RMS Archive Process runs continually on all databases to actively maintain 36 months of data. Excess data is automatically archived and stored securely for 7 years to ensure full compliance with local statutory obligations on the storage of financial and business records.

Offsite Backups

Daily backups of the data are transferred to a remote facility in a separate geographical location to reduce the risk of data loss in the unlikely event of a catastrophe.

Operational Data Retention

In addition to backups and archiving, RMS Cloud runs a daily data retention task as part of routine cloud maintenance. This task automatically removes expired or obsolete operational records from the active database to manage database growth and maintain system performance. The table below outlines what is removed and how long each record type is kept.