Internet Browser
RMS can be run using the two most recent versions of any internet browser listed below. To use RMS, both Cookies & JavaScript must be enabled in the browser. For optimal display, the zoom level should be set to 100% or press F11 to enter full screen mode.
| Browser | Optimized |
|
Google Chrome |
Yes |
| Mozilla Firefox | Yes |
| Safari | No |
| Microsoft Edge | No |
|
Important Information! Accessing RMS in a browser not mentioned above may result in loss of functionality or features unsupported by the browser. |
RMS Application
The RMS application is compatible with the following screen resolutions. If you are using a tablet that does not meet the resolution below, we recommend toggling to the mobile view for a better experience.
| Desktop | Notebook | Tablet |
| 1920 px x 1080 px | 1366 px x 768 px | 1024 px x 768 px |
Compatible Mobile Devices
A portable version of RMS 9+ can be accessed on a smart phone or tablet connected to the internet with one of the following operating systems:
- Android Oreo, Android Pie, Android 10 or later.
- iOS 11, iOS 12, iOS 13 or later.
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Important Information! Compatible mobile devices will default to the mobile view of the RMS application. |
Computer Operating Systems
RMS 9+ can be accessed on a desktop or laptop computer connected to the internet with any of the following operating systems.
- Windows: Windows 8, Windows 8.1, Windows 10, Windows 11 or later.
- Mac: OS X Mavericks 10.9 or later.
- Linux: 64-bit Ubuntu 14.04+, Debian 8+, openSUSE 13.1+, or Fedora Linux 21+.
Minimum Recommended System Requirements
Any computer with the minimum browser requirements will be able to access and operate RMS. Below are the recommendations for the optimum user experience.
- CPU: Intel Core i3 or AMD Athlon II (K10) 2.8 GHz or higher.
- RAM: 4GB or higher.
- Screen Resolution: 1920 x 1080 or higher.
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Warning! Microsoft discontinued support and security updates for Windows 7 effective 14th January 2020. If you continue to operate RMS using Windows 7, this could violate security requirements under PCI DSS (PCI compliance). |
Internet Connection Requirements
RMS strongly recommends a dedicated internet connection for office use only. Sharing a connection with guests can cause significant network congestion which will result in poor application performance.
Example: In a database with 200 areas, the KB figures are data transfer sizes for the most frequently used parts of the system.
- Reservation Screen: 10KB
- In/Out Movements: 20KB
- Booking Chart: 40KB
- Rate Manager: 15KB
- Availability Chart: 15KB
Bandwidth: Connection requirements will vary depending on usage of RMS. RMS recommends the bandwidth requirements below for a connection shared by 3-4 moderately active users.
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Minimum Bandwidth Download speed of 0.5 Megabits per second or more. Upload speed of 0.25 Megabits or more. |
Recommended Bandwidth Download speed of 1.5 Megabits per second or more. Upload speed of 0.25 Megabits or more. |
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Important Information! Minimum bandwidth requirements will not achieve the best performance. Internet connections shared between more than 3-4 users will have higher bandwidth requirements. |
Recommended Printers
Any printer can be used for printing in RMS. If you are looking for above average print speed performance, we recommended the following printers:
- Epson WorkForce Pro Wireless Inkjet MFC Printer WF3720
- Epson Thermal Printer TM-T88V M244A
Terminal Services / Remote Desktop
RMS does not recommend using terminal services or a remote desktop environment for operating the RMS application due to the graphic intensive nature. Multiple benchmarks and real-world examples have shown that running locally, even on slow hardware, outperforms remote desktop in most scenarios.
RMS has been optimized for both Google Chrome & Mozilla Firefox. Some operating environments will experience notable speed improvements in one of these browsers over the other. In some environments Google Chrome performs better when the option 'Use hardware acceleration when available' is disabled.