Understand how RMS Pay settlements work, how dates are calculated, and when payouts are received.
Overview
RMS Pay settlement occurs at midnight in the property's local time zone, with all transactions bundled into a payment batch by the settlement date.
The settlement date and accounting date will only match if the accounting date is rolled forward at midnight.
Automatic or manual end-of-day that rolls the accounting date forward at any time after midnight can result in transactions from the same accounting date being split into different settlement dates.
Each settlement date batch is processed and scheduled for payment using the region's payment model. See the relevant region below for more information on the expected payment schedule for RMS Pay transactions.
Payouts and Settlement
Transactions processed through RMS Pay will appear on the RMS Pay Settlement Report only after they have cleared processing. Processing may take up to three business days from the transaction date in RMS, with payments issued to the nominated bank account one business day after the transaction clears.
RMS Pay Settlement Time Zones
RMS Pay uses a designated settlement time zone for each supported currency. Settlement dates on the RMS Pay Settlement Report are based on these time zones, not necessarily on the property's local date and time.
Use the table below to see which time zone is used for RMS Pay settlement in each region.
| Region/Currency | RMS Pay Settlement Time Zone |
|---|---|
| Australia (AUD) | Australian Eastern Time - Sydney Local Time (AEST/AEDT)* |
| North America (USD, CAD) | Eastern Time (ET)* |
| United Kingdom (GBP) | UK Local Time (GMT/BST)* |
| Euro (EUR) | Central European Time (CET/CEST)* |
| Singapore (SGD) | Singapore Time (SGT) |
| Hong Kong (HKD) | Hong Kong Time (HKT) |
| Other RMS Pay currencies | RMS Pay uses a specific time zone per currency |
* These time zones observe daylight savings. RMS Pay settlement uses the local time in that region, including any daylight savings changes.
The settlement date on the RMS Pay Settlement Report is based on the time zone shown above and may differ from the calendar date at the property if the property is in a different time zone.
For further information on cut‑off times, see the RMS Pay Settlement Report article.
Settlement Date vs Accounting Date
RMS Pay Settlement Report can be generated based on settlement date, accounting date, or batch ID.
Settlement Date corresponds to the RMS Pay settlement day and includes all RMS Pay transactions processed between 12:00 AM and 11:59 PM in the applicable RMS Pay settlement time zone (for example, Sydney time for AUD, Eastern Time (ET) for USD/CAD).
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Accounting Date refers to the date when the transaction is created and will display all RMS Pay transactions for the selected accounting date, grouped by settlement date.
- For properties using manual end-of-day processing, RMS Pay transactions that occur after midnight but before the accounting date and are rolled forward will show multiple settlement dates on the Accounting Date version of the report.
- For properties with automatic end-of-day processing and a time set after midnight, RMS Pay transactions occurring between midnight and the selected end-of-day time will show multiple settlement dates on the Accounting Date version.
- For properties using automatic end-of-day processing with the time set to midnight, only one accounting date will appear on the report.
Generating the report by Batch ID will include all RMS Pay transactions within the reported batch, grouped by settlement date.
Regional Payout Schedules
Australia, New Zealand, the United States, and Singapore
These regions are on a T+2 payment model, with payment scheduled two business days after the transaction settlement date.
| Settlement Day | Payment Day |
|---|---|
| Monday | Wednesday |
| Tuesday | Thursday |
| Wednesday | Friday |
| Thursday | Following Monday |
| Friday | Following Tuesday |
| Saturday | Following Tuesday |
| Sunday | Following Tuesday |
| Public Holidays | Two Business Days Later |
Payment can be delayed due to public holidays, which can be determined by adding two business days (non-public holidays or weekend days) to the transaction date.
European Union & United Kingdom
These regions are on a T+3 payment model, with payment scheduled three business days after the transaction settlement date.
| Settlement Day | Payment Day |
|---|---|
| Monday | Thursday |
| Tuesday | Friday |
| Wednesday | Saturday |
| Thursday | Sunday |
| Friday | Following Wednesday |
| Saturday | Following Wednesday |
| Sunday | Following Wednesday |
| Bank Holidays | Three Business Days Later |
Payment can be delayed due to bank holidays, which can be determined by adding three business days (non-bank holidays or weekend days) to the transaction date.
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